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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(498)
"Excellent service with both journeys thank you and car spotlessly clean."
"Good journey"
"Thank you!"
"good service"
"Pleasant drivers, a good experience."
Testimonials 4.4/5 based on 498 reviews
"Excellent service with both journeys thank you and car spotlessly clean."
"everything worked out well. thank you"
"Good journey"
"Thank you!"
"good service"
"Driver was not happy we had 5 suitcases despite the fact we booked for 5 people and had this in the ‘luggage’ description. We had to put suitcases on our laps as they would not have fitted in the car. He basically didn’t speak to us after that. "
"Driver was not happy we had 5 suitcases despite the fact we booked for 5 people and had this in the ‘luggage’ description. We had to put suitcases on our laps as they would not have fitted in the car. He basically didn’t speak to us after that. "
"Pleasant drivers, a good experience."
"I paid extra for the E-class but it did not arrive. I was not offered a refund. Nor so far as I recall was I told about an extra fee from Aurora. The total price was too much for a ten minute journey. Not impressive I am sorry to say."
"pleasant driver, no issues with the journey"
"Always on time with clean comfortable cars and very friendly drivers"
"Great experience, driver was on time, friendly and got me to my destination no problem."
"Booked last minute and received the confirmation almost immediately, great service! "
"Safely arrived 👍🏻"
"Great service "
"Driver was great even drove around a field to pick us up!"
"Disappointed by the late arrival time. The drive quality was not great and the taxi was very warm. Would not recommend. "
"Good communication, clean and comfortable car, friendly driver, on time"
"Excellent service both ways. Only comment is it would be useful if the drivers of the higher vehicle carried a folding step stool. As a short (and elderly) person I need climbing gear to climb in!!! "
"Early and speedy service"
"Friendly driver, comfortable and clean car, on time, good price, safe driving"
"Friendly driver, comfortable and clean car, on time, good price, safe driving"
"Journey on the way there was great, no problems, although a few mins later. On the way home... he was a little late and then drove us home at around 100mph including overtaking a car by driving on the wrong side of the road. Thought we were going to die in a crash. "
"Friendly driver, clean car, on time, comfortable journey. Faultless"
"Great"
"On arrival, the driver could have come to the station to say was there. Other than that, was good."
"Really easy and hassle free booking process. Good comms on driver arrival. Efficient and quick journey with a friendly driver. Great price. 5 stars"
"Great service - but mad expensive... About 3 X what it should have been"
"Will use again very easy to book"
"All good"
"All good"
"Good"
"pleasant journey home after 9 hour flight"
"Really excellent service, thank you."
"Exellent service. Driver was very helpful, friendly and polite."
"Excellent, as usual. Tipped already"
"Very good company never missed a single time"
"My train was delayed and the driver waited an additional 10 minutes for me. The driver was very polite and friendly throughout the journey"
"A big van car came and I ordered the taxi for 6:25 and it didn’t come until 6:40 and my train was 6:47 if the train hadn’t been late I would have missed it!! I even called to ask where the taxi was it was quite stressful"
"Good stuff"
"Good company"
"Driver was polite and drove considerately"
"Excellent service."
"Thank you"
"Nice driving, and very polite."
"Very polite,professional, gentleman "
"Nothing was wrong, we were told by text to expect a black estate car but what arrived was a white people carrier. Didn’t make any difference to us though :) "
"Although, Confused how the total is £71 when it was clear on the device that the trips were £20 & £22 ? "
"All good,"
"The driver was almost 10 minutes late. He said the sat-nav sent him to the wrong place."
"The driver was almost 10 minutes late. He said the sat-nav sent him to the wrong place."
"On time and very courteous"
"MY DRIVER DIDNT SHOP UP !!!"
"Just perfect "
"Driver was excellent and trip went very well, however we were in a large Mini bus and I had expected a salon car but apart from that excellent service and will definitely use again. I already gave a tip to the Driver at the airport"
"Very useful service and efficient booking."
"Excellent service from both drivers."
"Great and friendly driver"
"All good thanks"
".."
"Not sure "
"Very on time and accommodating "
"Good service"
"Na"
"All ran smoothly like clockwork even when requested pickup a little earlier. "
"Very unprofessional and dangerous driver, broke speed limit the entire time, made me pay before reaching destination without any explanation as to why, almost got in an accident due to taking a wrong turn and then making an illegal u turn in moving traffic. Was truly and awful experience and I will never drive with them again "
"Well on time thankyou"
"Great service "
"Arrived before the scheduled time, was courteous and the vehicles were clean. Great service."
"Great experience, I made a mistake on my reservation (I booked it for today, but accidentally it went for the next day) and once I called Bicester Cars they got my reservation changed and a taxi came to pick me up in few minutes. This saved me and I got into our appointment on time."
"Very good"
"It was not airport pick up was airport drop off"
"We book through the online booking system which was quick and easy to complete. The driver on the morning was very friendly, really helpful with all our luggage and helped us get our cases on and off the mini bus. Would highly recommend and will book again for any future airport trips."
"The driver claimed the journey hadn’t already been paid for and charged my group. Not impressed."
"Driver was a little late but otherwise no complaints"
"Great service"
"Great service"
"Efficient and on time ...easy to book online"
"Great"
"Great"
"Very good thank you"
"Y"
"I needed to push the taxi back 15/20 mins and the company we're really good about moving it. Initially started drivin us to the wrong place but corrected once I mentioned."
"Everything as agreed and expected"
"On time, notified when despatched. Confirmed vehicle type before despatch"
"Great"
"Great"
"Short trip, but driver turned up on time and also waited a little for us to say the inevitably long goodbyes at the end of the night."
"really good thank you"
"Very impressed and happy to use again"
"Friendly and on time "
"Good experience, curteous driver, on time, many thanks."
"Driver late. No sat nav. Didn’t know route. "
"Driver late. No sat nav. Didn’t know route. "
"It was a pleasant ride "
"Really happy"
"On time"
"Great service "
"Didn’t even turn up. Late for work. Horrendous service."
"Amazing service"
"Excellent service on Christmas Day"
"Not worth the amount paid for the distance covered. Driver was unwillingly to come inside the hotel premises so the bags could be loaded in the car. He drove rashly during the entire journey. Overall not a comfortable experience at all. "
"Great service"
"The journey to the venue was fine. driver arrived on time and everything good. We didnt get to have a return journey. We came outside at 12.15am and no taxi waiting. When we called they said they couldnt wait. they didnt ring me so we were left stranded. They did they they would be back at 1pm but we needed to get back so had to pay for another 2 taxi's as there were 7 of us for the return journey"
"Good service"
"Polite patient young man. Helped us with luggage. No hassle and on time for train."
"Good service."
"I was a bit annoyed that I had to pay 15 pound for a 2 mile journey and thought ok this might be worth it because me as a woman I don't want to wait alone at a railway station at 1 o clock at night, but had to wait there for the driver nonetheless..... "
"Flexible service. Good humour"
"The driver was late on the second leg of the trip by about 20min. It would have been good to just send a message saying the driver would be late rather than let us worried to try to find another option in the middle of the night. We told that to him when he arrived, he called his next customers who were happy to hear he would be late but at least would come. Good communication otherwise."
"The taxi never arrived. "
"Thanks "
"Arrived on time, nice friendly driver"
"On time both journey’s"
"No comments"
"Drivers car was really comfy"
"I was charged £16.50, the driver told me the fare is usually £8. I booked the taxi early as I was on my own late a night and needed a confirmed taxi. I am disappointed that for this reason I was charged double the normal rate!! I tried to call twice but no one answered and so booked it online."
"Great"
"Very efficient service. Thank you "
"Very efficient service"
"Pick up from home to T5 LHR only. Our driver was courteous, helpful, and pleasant company during the journey plus the car was most comfortable. Our thanks, June and Paul Ayres."
"The drivers were on time. Drivers very polite. Would recommend this service to tohers"
"Very helpful driver with 3 people who have mobility issues"
"No complaints at all. Came on time. Got me to my destination. Thank you "
"Will hire again "
"Excellent service, the driver was the first to ever read the directions and arrived punctually. Thank you. "
"Prompt and efficient service."
"Excellent driver - a pleasure to be driven by him, thank you."
"Excellent service!"
"Very good"
"Great service"
"Despite booking early afternoon, the taxi arrived 23 minutes late. £14 for a 1.3 mile journey is a bit expensive "
"Overall good service "
"Great service. Thank you!"
"All good"
"Excellent"
"Excellent "
"Good"
"Excellent "
"Great personal service "
"Excellent "
"Excellent, friendly and reliable service "
"On time and good journey"
"Not sure, he phoned me to say he was running late."
"Prompt, helpful"
"All fine"
"All fine, driver was on time and courteous."
"Driver was courteous, service great and booking easy. Thank you. "
"Great driver would really recommend. The whole thing was really easy to organise. And the mini disco on the way home from a great night really helped"
"Thanks "
"The cab was cancelled at 6 am and I had to pay £14 more for a cab at that time (return)"
"Driver was on time on both journeys, great guy and helpful. "
"As we were on a deadline it was vital that we were picked up on time. I received a text to say that the taxi had arrived and what car to look out for, it was waiting when I got off the train. Price was high but service was great. Would recommend. "
"Lovely driver! "
"."
"Good service "
"On Time, helpful . thank you "
"My driver was extremely friendly! Couldn’t have offered better service. Would recommend."
"Really friendly driver, he was really nice and chatty! On time and journey was smooth and no hiccups! Would recommend highly. "
"Great service"
"Faultless service "
"A lovely driver, very polite. Was on time"
"Driver arrived promptly and drove me straight to my destination. Only slightly confusing thing was that the car which arrived was different to the car described in my confirmation text, so I didn't immediately realise that it was my taxi "
"Excellent service. Would use again. Driver already tipped."
"Great service. No hesitation to book again."
"Excellent timing, pleasant drivers "
"The driver was not wearing a mask, and if exempt, did not explain this. He started before I was able t plug the safety belt in. I told him I was having difficulty, but he continued. His manner was somewhat surly and he seemed most interested in how the booking had been made, and why I was paying more than if I had rung his firm direct."
"The driver was not wearing a mask, and if exempt, did not explain this. He started before I was able t plug the safety belt in. I told him I was having difficulty, but he continued. His manner was somewhat surly and he seemed most interested in how the booking had been made, and why I was paying more than if I had rung his firm direct."
"Thank you"
"Polite and efficient"
"This was a disaster and really dampened my husbands 50th birthday celebrations. Booked for collection 6.50 and at 7pm when I called to see where they were they hadn’t even dispatched a car - apparently there was a technical issue with the online system! 25 minutes late so we only just made our restaurant booking! Then our 10pm collection saw us stood in the rain for 20 minutes, again the taxi only being dispatched when I called to see where it was!!! Definitely not using again!! "
"Booking online is 2pounds more expensive:( ..I wish it could have been fair both sides..the system charges 8 pounds from sainsbury's bus stops to st edburgs school!..instead of 6 pounds..please fix this.thanx"
"The driver was prompt & a very considerate driver. The car was spotless"
"Reliable and good value for money. Thank you"
"Great service Thank you"
"All good. "
"Bring "
"Arrived 20 mins early and insisted he was on time. Then second journey arrived 10 mins late "
"Arrived 20 mins early and insisted he was on time. Then second journey arrived 10 mins late "
"All good and friendly driver"
"Good"
"Thank you very much!"
"Fantastic service, on time and really friendly driver. Will be using again. Thank you. "
"Charged £53 pound from Bicester to outskirts of Banbury, then dropped on the wrong road address."
"Driver was on time, very polite and professional. "
"They didn’t have the right number for me but to ring me to arrange pick up so had to ring twice and wait"
"On time and courteous "
"Arrived on time and comfy ride overall"
"."
"I was collected from home!"
"Taxi arrived at 11.46 which was early, driver called twice and office called once to say taxi was out side, even though I had already received text, we had booked for midnight. Driver seemed to be in rush and bit moody But overall ok service "
"Not sure what went wrong?"
"Shams was very calm and welcoming, just what I needed before (and after!) a long flight!"
"Very pleasant. "
"Rude driver, at first not even saying hello then trying to be funny and way too pushy, when he wanted answer.. than called me moody when I didn’t find it funny. "
"Rude driver, at first not even saying hello then trying to be funny and way too pushy, when he wanted answer.. than called me moody when I didn’t find it funny. "
"Driver was on time - early in fact. The ride was quick and the driver drove safely. Booking on the website was simple."
"Driver arrived on time. Driver was courteous and drove safely. It was easy to schedule the pickup through the website."
"overall good service tip given direct to driver"
"Very efficient - a pleasure to deal with!"
"Very accommodating and polite driver. "
"A few minutes early which was great, especially on NYE! Got text message to say he was outside. Really good service and driver."
"Good service!"
"Efficient and easy. Thank you. "
"Taxi was very clean and arrived on time. "
"Driver was very friendly."
"Very happy with service received and will definitely use again "
"The driver was very nice but the taxi was booked at 3.50pm and arrived at 4.05pm we had a train to catch. I phoned the control phone number of Bicester Taxis at 3.52pm who said he would be there within 5 minutes, but the taxi was only given the job at 3.51pm from Bicester so there is no way he could have been with us by 3.55pm. The main number didnt answer the phone, and the driver did his best to get us to the train on time. It put him in a dangerous situation having to rush and the service of Bicester Taxis was terrible. I will not use them again. "
"The driver was very nice but the taxi was booked at 3.50pm and arrived at 4.05pm we had a train to catch. I phoned the control phone number of Bicester Taxis at 3.52pm who said he would be there within 5 minutes, but the taxi was only given the job at 3.51pm from Bicester so there is no way he could have been with us by 3.55pm. The main number didnt answer the phone, and the driver did his best to get us to the train on time. It put him in a dangerous situation having to rush and the service of Bicester Taxis was terrible. I will not use them again. "
"Good "
"there was no meet and greet, he picked me up from home"
"No comment "
"The driver who had been assigned my journey did not go into work and did not pass the job on so they had to call someone out of bed to come and get me, it was just lucky that I had allowed plenty of time or I would have missed my appointment."
"The driver who had been assigned my journey did not go into work and did not pass the job on so they had to call someone out of bed to come and get me, it was just lucky that I had allowed plenty of time or I would have missed my appointment."
"Despite the fact that I had booked for the following day, by mistake! Another taxi was found for me very quickly .Great experience."
"Excellent service thank you"
"He was 5 minutes late and blamed the traffic. He didn't open the doors for us either getting in or out and made no offer to help with our luggage. Throughout the journey he was either talking on the phone or checking his phone for something. We are coming back on Tuesday evening and will want a taxi home. I hope we will be better treated this time."
"He was 5 minutes late and blamed the traffic. He didn't open the doors for us either getting in or out and made no offer to help with our luggage. Throughout the journey he was either talking on the phone or checking his phone for something. We are coming back on Tuesday evening and will want a taxi home. I hope we will be better treated this time."
"Good experience thank you very much."
"All went as planned "
"great service, thanks! "
"The driver was only 5 min late, but that was enough to miss the train unfortunately and we had to wait 40 min for the following one."
"Brilliant "
"Quick and easy to use. Kept informed by text at each stage of the booking. "
"Excellent service "
"Excellent service "
"Driver ensured I was able to make my train back to London, and offered to take me to another local train station if that would be more convenient. Arrived with 5 mins to spare, fab! "
"Booked and paid for the car, confirmation didn't match the journey booked. Couldn't get hold of anyone to amend or cancel the booking for over 12hrs,no refund offerred. Definitely wouldn't use again. "
"Booked and paid for the car, confirmation didn't match the journey booked. Couldn't get hold of anyone to amend or cancel the booking for over 12hrs,no refund offerred. Definitely wouldn't use again. "
"Excellent"
"Taxi was late by 20 minutes, which meant that I was late the appointment I had booked."
"Good reliable service "
"Excellent service will definitely be using again. Very simple to book and reliable. "
"Great service "
"excellent as always"
"Very quick and professional service"
"Ontime, efficient and well driven, nice comfortable journey."
" ."
"Nice service "
"Trips were around 9 pounds but you charged me 27... that's a hell of a markup. Will book direct next time."
"Trips were around 9 pounds but you charged me 27... that's a hell of a markup. Will book direct next time."
"The driver was 30min late. He drove a van that had clearly been some type of delivery van in a past life, and had been reoutfitted with two rows of seats. We had requested a small car. When we entered we saw a bunch of trash behind the drivers seat. The inside of the van was all metal. We would have been dead in a minute had the car hit anything. Ceiling had a light material in it. Floors were bare. The seats were some of the most uncomfortable one could sit in. There was almost no padding. Im 5ft 8in and weigh 53kg and could feel the metal frame below me when sitting. So could my skinny daughter. The backs of seats were same. And so upright. We left the car with aches all over. The driver spoke incessantly on the phone (using headphones granted) for the duration of the 2+ hour ride. He spoke to multiple people and was loud and shouting the entire time. When I asked him a question about why he was late, he went on about how he hadn’t even wanted the job as he would have to drive many hours and get back late. He wouldn’t drop it. He seemed to be nice and relatively friendly, but a bit crazy. All in all, it was a terrible ride. Still thinking about it the following day. "
"very prompt and trip went smoothly would recommend highly"
"Good"
"Very nice driver"
"Great experience and on time"
"Everything went very well, from the pickup to the end of journey. "
"Booked online. For journey to destination car was 20mins late. Called number and car hadn't been dispatched yet. We were going to a wedding and were nearly late."
"Booked online. For journey to destination car was 20mins late. Called number and car hadn't been dispatched yet. We were going to a wedding and were nearly late."
"Excellent service"
"The driver was early and took me the short distance to the station. He was polite "
"Very nice"
"—> The driver arrived 8 minutes early. This put some pressure on me to hurry up. —> It was a warm summers day, and the driver arrived with open windows. This was fine at a low speed. However at high speeds on the A34 there was a significant draft in the car, not helpful on a journey to hospital."
"Efficient and driver was polite. "
"The driver was great, very patient as we were the bride and groom at the wedding and had to say goodbye to a lot of guests which took some time."
"Driver was on time, very smooth ride, no complaints. Would recommend. "
"Really friendly and polite driver, who was on time :)"
"Great service but more expensive than other taxi services (£12 for a less than 10 minute journey)"
"Driver early, very polite, drive was very easy arrived on time "
"."
"Fab"
"Reliable."
"The driver was on time but his cornering ability was a bit to be desired for a so called professional driver I would of expected better driving! "
"The driver was on time but his cornering ability was a bit to be desired for a so called professional driver I would of expected better driving! "
"I had to postpone our taxi by 15 minutes and everyone was very helpful doing this."
"It was alright, a bit expensive"
"Forgot to send a driver out. Was over 25mins late. Then was involved in a road accident resulting in whiplash. Refund was refused. Poor service from Taxicode and provider. "
"Very pleased with service and willingness of driver to return with two extra passengers, who had left it too late to book a taxi for themselves."
"Very good experience, quick to help. Many Thanks!"
"Very good experience, quick to help. Many Thanks!"
"Really pleased with the whole experience. Easy to book, communication was excellent, driver was punctual and courteous, highly recommended."
"Yes the driver was on time & polite, on the return journey the driver wasn’t sure where he was going. He got us all home ok though."
"I paid for an upgrade, but none arrived, instead I got a VW Passat standard saloon"
"Both driver were excellent "
"Absolutely awful service ! Rang me 5 minutes late saying he would be 10 further minutes late as he had another fare to do even though we had Pre booked and pre paid to be collected at 12.30am . 12.50am came and we rang again and he said he was round the corner and wouldn’t be long . As we got in the taxi we asked how long it would take to get to our destination he replied with “ well your in the taxi aren’t you so” then put his headphones in and ignored us the whole journey home, we had to shout extremely loud for him to hear us when we asked for him to pull over for a second as a friend felt unwell. Not to mention him driving extremely irrationally and fast, making the journey extremely uncomfortable for us all. "
"Thanks"
"Driver was 5 minutes late but wasnt too much of a problem as we had plenty of time to make the wedding . Very friendly driver "
"I asked to the driver to wait for us in the back of the house, as we live in a very busy road, but instead he just appeared 10 min earlier and on the main road. "
"Good - the driver recognised our need to arrive at our destination at a specific time and delivered us to the location precisely on time"
"Pleased with the service. Friendly driver, on time. All worked well using the online booking system "
"Excellent. Lovely car. The driver was very polite. Safe driving. Would happily use this service again."
"Nice driver"
"The driver arrived on time at the appropriate location. The journey was extremely smooth and comfortable. The booking was very straightforward. "
"It worked really well - thank you"
"Excellent service from driver "
"The cab seats were very worn out and very uncomfortable in the large people carrier, not a Prius. The driver was on time but in a rush to get to his next job and not very polite. I expected more for the price of the journey and paying in advance. "
"He rang me to say meet him in the carpark 'because it'll be really expensive to park up'. This was the only aspect of the service that was unsatisfactory. "
"Requested for the taxi to arrive earlier than it was booked for and it did"
"Jiri was good"
"All good from booking to pick up to destination. Thank you"
"Ok"
"A postcode is not enough information for the driver to find a house. Cow Lane houses all have the same postcode and therefore he couldn't find me"
"it was great, number plate to identify wld be useful"
"All went well"
"Taxi qasnr booked with the provider. Range number provided no record. Your service is shoddy. "
"The driver was so lovely"
"This was a return trip and the journey to airport was indeed luxury and supportive driver in the correct vehicle. The return journey was very bad. Late different driver with different vehicle not in best condition, he wanted to meet us at departure to save him time. He gave different vehicle reg over phone, then it became our fault that we could not find him. We should have insisted he meet and greet at arrivals. We were charged £8 which we paid as he insisted on it. Never again!"
"Good experience "
"As it says on the tin"
"The driver couldnt contact me as he was having my incorrect mobile number. When I contacted him, he was not interested in coming at the meet & greet point. Instead, he wanted me to come over to a parking level and we were talking about pillar numbers and registration plate numbers in order to find each other. It was pretty painful and extremely frustrating. When I told him that you were dialing the wrong number, the rest of the journey he was trying to find out whether I made a mistake or someone else. "
"Driver good, 6 seater was fine, journey quite expensive."
"Good driver and cab company. The only issue relates to the website - my original order was cancelled and I had to re-book at twice the cost. My original payment has not yet been refunded"
"my daughter booked this for her 2 mile journey at a cost of 39.50. because she booked online and apparently short notice they sent her a 6 seater executive car for her very short journey and charged her £38.00 plus a £1.50 booking fee. this is absolutely insane to be charged this for one person for a two mile journey regardless of what car they sent. I rang them myself but they was not the slightest bit interested that this had happened and was not willing to do a single thing about it. in my opinion she has been taken advantage of and they still was interested in doing anything about it when she asked the driver when he arrived. i will never use this company for anything ever again and i hope many other people after reading this may think twice also about using this company. ABSOLUTELY APPALLING."
"I booked a cab the next day for the return journey and it was only £10. So was I overcharged £4. 00?"
"A very good service."
"Even though the driver was about 10 minutes late, I received a text message to give me the heads up. The driver was a nice man and my journey was pleasant. I arrived early to my destination which was great. Also booked a return and again happy with the service provided. Overall a happy customer who will be using this company again really soon. "
"Well done!"
"Pleasant & on time"
"The driver was great, made pleasant conversation along the way. Was very safe and kind to us. "
"Great"
"Our driver was great!"
"Our driver was outstanding and very pleasant to talk to. Thanks a lot. Joe V."
"Na"
"Na"
"Excellent service, clean and efficient."
"An old friend"
"Prompt, safe and comfortable "
"I cannot fault the service. The vehicle was on time and the driver was polite"
"The driver was very friendly and helpful."
"All went to plan"
" k"
"ithe driver was 20mins late"
"Positive experience"
"It was good"
"-"
"Train was delayed arriving at the station, driver waited patiently and did not complain about being kept waiting. He was very polite and nice about the situation."
"Very Good. No problems All went to plan."
"All good thanks. I will use the service again"
"Excellent service. Highly recommended. Will definitely use again. "
"Our driver was lovely "
"Good"
"good"
"Very good service, it was no problem to delay the arranged pick up time twice and then add 2 more passengers and another leg onto the journey. Modern clean car, good driver. "
"Arrived on time. Friendly driver. Thank you."
"An excellent service as usual"
"Really good service. Arrived promptly and driver was really nice. Minibus was comfortable and clean and will definitely use again "
"You have charged me for a taxi I never recieved"
"Excellent service"
"There was some confusion over where the vehicle was in the car park at Terminal 5"
"Perfectly on time. Great service, especially in the early hours on a Sunday morning."
"The taxi was late but this wasn’t the drivers fault. The driver was excellent, really friendly, which made it a pleasant journey."
"was extremley pleased"
"I was not picked up"
"No veihcle provided as booking was cancelled. where is my refund?"
"Very good, thank you."
"Very good service "
"great thanks"
"Journey was confirmed but taxi didn't show, called the firm up I was told it was stuck in the system, can't be trusted "
"I liked him because he was an awsome Liverpool fan 💧💧🔞🔞🍆🍆👌👌👌"
"Excellent company. Arrived bang on time and got to my destination with lots of time to spare for an appointment. Driver was super polite and friendly. I recommend highly and would use again! Thank you!"
"Punctual"
"On time, pleasant and professional"
"On time and pleasant journey!"
"Really efficient and friendly service. "
"The driver was knowledgeable, very friendly, and most importantly, a safe and competent chauffeur. I was very pleased that the same driver was able to pick me up for my return trip as I knew that I was in good hands."
"Our experience was appalling. The driver firstly asked to be 15 minutes early for the outward (most likely to fit in another job) and then was 20 minutes late for the return journey, leaving us waiting and aggravating the venue owners in the freezing cold unable to contact the taxi company since nobody picked up the phone. The drivers drove aggressively, especially on the return journey, and would use their mobiles without hands free during the drive. Some of the seat-belts on the return journey also did not work, so together with the lack of seat-belts and aggressive and dangerous driving, we had a terribly uncomfortable and sometimes scary ride home. We are requesting a full refund after our experience."
"The car was really only a van with seats screwed in so it wasn't comfortable, and there were no windows to open at the back. Otherwise the driver was perfectly on time and he seemed to drive well. "
"We again had a pre booked confirmation for a mini van which we paid extra for to accommodate the pram for our baby and had verbal confirmation the day before that it would be a mini van to pick us up at the hotel given they forgot about the booking the day before i thought it best to confirm again but low and behold we receive a saloon car to pick us up, and no baby car seat for the baby as the pram had to go into the boot. Horrible service and the fact we actually had a confirmed booking for an 8 seater taxi and paid £10 extra for it in advance is just horrible. Not that we have a great deal of business in Bicester as we were there for a wedding but I highly recommend using any other taxi company as they cannot get their bookings sorted even with advance notice. "
"We booked in advance online and received a confirmed email for our booking but at arriving at the station here was no taxi. We had to call after waiting for 10mins to hear there was some issue with the confirmation even though they had the booking on their system. Given we had a baby as well with us and were due for a wedding, it was not a good experience."
"Very good "
"Booked and pre paid two weeks ahead. Thought very efficient as email and text arrived promptly confirming booking. Unfortunately no taxi on said day. Rang number given, very unhelpful and said no record of booking. Luckily other kind people at hotel offered their taxi so ushers made it to the wedding on time! Collected from venue as booked at end of wedding and offered £20 refund and apology. Too little, too late I am afraid. Would not recommend pre payment and booking. "
"The booking was not picked up originally by the taxi company so no taxi turned up for the original booking until almost an hour after the scheduled booking and meant I missed my first meetings of the day."
"The drivers in both direction were very good, and pleasant. They arrived on time and took me directly to my destination. They drove well, taking care on the road. Would be happy to use them."
"booking was cancelled 36 hours before travel and no refund processed so had to chase them. "
"My driver was very careful and polite."
"Driver arrived on time. Was polite and helpful"
"Very easy to book with competitive rates. I was kept informed every step of the way and will certainly use again the next time I am in the area."
"Driver every times speks on hp and don't concertrate for driving. "
"Taxi arrive do but didn't ask for us at reception and as no signal in the building we couldn't receive calls or texts. However the taxi driver the night before did come to reception. No consistency. A receipt was received for £9 even though it cost £15. I feel ripped off. The taxi driver was tapping on his phone throughout the journey making me feel unsafe. Taxi wanted money at the end of the journey and I had to inform him we paid online. We got home safely and in a timely manner, but things need to be improved."
"Friendly driver, great service for a good price, easy booking online with an upfront price."
"Sending me a receipt for £10 would suggest the £15 I paid was 50% more than it should have been. That isn't impressive."
"-"
"Disgusting service left my 80 year old mother in law waiting for her Taxi and no contact by phone just couldn't be bothered to turn up "
"I am having problems adding the journey details to your website - can you help please"
"Cancelled 2 hours before I finished work in the early hours leaving a female to walk 2 miles home at 430am. "
"Awful experience: Taxi was late for the return leg of our journey to the station, meaning that we missed the (last) train. We were left with no other option but pay an additional £30 to extend the journey to our house. At no point were we offered any apology, and the driver was cheeky enough to try and claim that he was waiting outside at the correct time (we checked multiple times and the text notification proved otherwise). Avoid this company if you care about when you reach your destination."
"Really great service and very professional drivers "
"10 minutes late pickup on arrival had to chase up the taxi plus the taxi was an old scruffy Audi that hadn't been cleaned in a long time, either inside or out. I would not use the Audi again. The return ride was much better, polite driver, clean car and a considerate driver."
"Our driver was punctual and personable, the car was clean and he got us to our destination and helped us find where we needed to be."
"Journey to airport was perfect-return journey driver was very late did not meet and greet and appeared to have never been to an airport before-disorganised which delayed my journey home even further-not happy"
"ontime, clean comfortable taxis at a reasonable price."
"Excellent all round"
"Good efficient service. The pre booking worked well. Very happy. "
"Great service and wonderful driver. Very knowledgable and happy to talk or leave me to relax. He really made the drive to Heathrow fly by and i would definitely be using the service again. Strongly recommend this company. "
"shit experience "
"The trip was fine, but the whole experience was spoiled by the driver announcing to us, as we exited the station, that he would be back shortly, and he then disappeared off with another fare!! I only understood what had happened after he had already left, and after waiting for a while I eventually called the taxi company, to be told that he would be back in a minute. He did return quite soon thereafter, with no apology, and we set off for our destination, which of course we arrived at late. The driver was very pleasant and obliging overall, but it was really annoying having to wait for him to return and pick us up!"
"Taxi arrived a tiny bit late, but otherwise excellent journey overall"
"Really accommodating company, train was late into station and they rebooked it for me no problems. Driver was friendly, polite and professional "
"I have already emailed raising the issues I have. I am yet to receive a reply to that yet you have managed to email for my feedback. Hence the low rating. The taxi was 15 minutes later than ordered and the invoice showed the journey as being cheaper than I've been charged."
"Excellent! The driver was punctual and reliable. Couldn't have wished for better! Keep it up!"
"Everything went well. Just the price was little expensive."
"All OK"
"Taxi was 10 minutes late but thankfully we had left enough time to catch our train despite the delay as the driver knew where he was going and there was little traffic."
"V late due to traffic on motorway so no meet and greet and a long wat for car to arrive. Driver v friendly and warm and helpful about additional service. "
"I had to call taxi firm to be told they had'nt booked it even though I called them to confirm the day before. We had to wait 40 minutes for it with 2 young children. I have put in a complaint and I am expecting compensation, waiting to hear."
"Excellent service even came out earlier to collect us after a longg day! "
":)"
"Very good service"
"Very timely and efficient"
"Easy to book. Vehicle arrived to the second on first jourmey and i think early on the second journey. Driver was friendly and vehicle was clean "
"Was supposed to get 5 pounds off and price higher than return journey even if had got the discount"
"Great!"
"Great service!"
"Was professional and punctional, no complaints and would recomend"
"Great service, on time and easy to book!"
"Picked us up from where we wanted and dropped us off where we wanted ... pretty much all I'm looking for in a taxi so top marks :-)"
"Great service"
"great service will be using you again "
"The taxi driver had a different journey to what I had booked - he thought it was 2 stops instead of the 4 we had expected and booked and paid for. It was quite stressful proving to him what we had ordered. Luckily he was able to do what we wanted as he didn't have another booking that night but this made me lose trust in your system ...."
"Great service. Very friendly"
"Professional and courteous drivers"
"Faiz was excellent - polite, on time and very clean car. "
"Taxi was on time and clean, driver was friendly and helpful."
"All was fine - on time / safe drive / clean taxi"
"Reliable and professional service"
"Very good"
"Used Arora Cars for business conferences for 11 people. Smooth booking and no complaints from the 11 people being picked up & dropped off. Thank you"
"All fine, no complaints. "
"On time Constant updates on when my taxi was going to be here Friendly driver Cheap Just all round great experience "
"Really easy and no problems at all. Would try this service again"
"My colleagues informed me the driver was on time and the overall journey was a positive experience."
"all ok!"
"Bit of a mix up as i only supplied a postcode not the name of the location I was staying, however driver called beforehand and everything went pretty smoothly. Would use the service again"
"Excellent driver, really enjoyed the trip!"
"On time and drive safely."
"Fantastic! Great driver, clean car, safe and easy trip."
"Very pleased, turned up on time, very reliable. 👍"
"We were very pleased with the pick-up at Terminal 4 which worked out very well. The Driver courteous, helpful and friendly. The whole experience was FIVE STAR. Many thanks. Graham Morley "
"Everything was good. Thanks "
"Perfect timing"
"Excellent service "
"Very satisfied"
"In perfect timing"
"Really good - and on New Year too!"
"Excellent service by Aurora Cars, particularly on Christmas Day! Boooking really easy with Taxicode too. Thank you. "
"Drive really polite and called to make sure he was at the right location."
"Just a little late but he said he was sorry. Very helpful and the vehicle was perfect. "
"Very efficient, website easy to use - paid in full for a return trip - did not require the return journey which was no problem, half the cost was immediately refunded into my bank the following day. Would definitely use them again."
"Friendly, courteous and professional driver. Would happily recommend"
"Excellent service thank you. the driver was very courteous and helpful. will definitely use again"
"Easy do order, prompt services. "
"very friendly and reliable service. will use again."
"Arrived promptly "
"Arrived promptly really pleased considering it was 4.30 am"
"Fantastic!! Magnificent service 😜😜"
"Great flexible service with nice drivers"
"On time and you did what you said you would."
"Thank you, great service."
"Slightly late despite being booked 2 weeks in advance , but a good service overall with a friendly driver and clean car. "
"Both drivers arrived promptly. They were very courteous and were excellent drivers."
"On time, nice helpful driver, clean car"
"Helpful service"
"Everything good!"
"."
"They were very flexible. I booked the taxi but actually needed it an hour early than I'd booked it for. I called and a car was available so sent straight away. Very accommodating, thank you."
"Very punctual and polite driver. Reasonably priced. Would use this service again!"
"On time and friendly!"
"Driver phoned in advance. Smartly dressed, helped with baggage, arrived in good time. Picked up on time at a very chaotic Gatwick Airport, reasonable journey home in heavy traffic, helped with baggage. "
"excellent service"
"Driver punctual and courteous arrived in plenty of time for my bus to Luton Airport. Would definitely recommend."
"All drivers were patient, cooperative and helpful. Most of all I was thankful for the drivers who took us home from MK for being patient enough to find us. We had just come out of a festival with 40,000 other people searching for taxi drivers and ways to get home. We got lost and he couldn't find us but stayed on the phone with me and reassured me he'd find us. Got home in one piece!"
"Pleasant driver arrived on time, well-priced and efficient service and I got to my destination in good time. Being able to book and pay online was really handy, too."
"Bang on time and good drivers."
"Very efficient once I had navigated your, quite complicated, booking system. For someone who is not au fait with on-line and automated booking systems it is confusing. I made an error on one page and had to restart as there did not appear to be a previous page/go back option. The result was the system had me registered as wanting 2 cars but with different order numbers. Also, please get rid of that awful American English voice on the system. I found it quite off putting and I very nearly dropped the booking altogether."
"Very friendly."
"The driver was excellent and very helpful and friendly. "
"This is good service that I will definitely make use of again. While they are competitive on price, I still believe the price quoted is a bit high. The driver was on time on both sides of the journey and the drive itself was comfortable and quick. "
"Very prompt service & friendly driver"
"On time, clean car, correct route, nice driver - all excellent!"
"Driver used Satnav which took a much longer route than we would normally use, but otherwise, fab."
"V good."
"very good service"
"The service was ok I don´t have anything to say except that I liked the service"
"Amazing service,helpful,polite drivers"
"Very easy to book, taxi on time and drivers very friendly."
"very easy to book "
"Pre booked and pre paid for a journey on 26/12/15 time booked was 11pm driver was 35 minutes late and had to phone to remind of the booking appalling service, Driver that was booked sent a colleague to collect us instead. Asked for a 50% deposit due to the hassle and poor service to which the original driver said he would only give us £2 . Due to this bad service we will never use this taxi company again "
"Easy to book"
"Simple and quick booking"
"Very easy to use."
"excellent service"
"Thanks for making a great night possible!"
"Great - all as expected!"
"Nice straight forward service"
"Very easy to book a taxi. User friendly website. "
"There was an additional charge for a text which was expected but then there were more charges and I am not sure why or what for."
"Vert happy with the service."
"The Rating says it all excellent. "
"A lovely taxi ride. Definitely a company I would recommend and use again."
"Perfectly on time and very swift journey, great service will use again if the opportunity arises!"
"So easy to book thank you"
"RIP-OFF - AVOID Very effcient and professional service - BUT the price quoted, agreed and paid was £9.50. The driver on arrival then said the price was wrong! I had to pay an extra £6.50!!!?? Making it £16.00. Addresses, route, distance, time etc were exactly the same - nothing at all had changed. This is an increase of over 68%!!!!!!!!!! At this point you'd got me by the balls! - I'd paid the £9.50 on card, I was in a rush, had no other quick option but to pay the extra!!! This made your service an absolute con trick! I won't use this online service ever again as a result! Nor will my friends! Will go direct to the taxi company and agree price with them direct before the contract is entered. If the amount was more - I'd be contacting my solicitor! This is a very very very bad way to run an online service."
"Fantastic service provided. Friendly driver and would definitely recommend. Thank you"
"We booked taxis for 3 days over the Grand Prix - we had a great service! Co-operative friendly driver, on time- good driving and clean pleasant car. The service provided helped our Grand Prix weekend be stress free, highly recommended."
""
"Brilliant service. Fabulous to be able to pre-pay for your taxi in advance at an agreed rate. Lovely driver, clean car, arrived on time - what more could you ask for! Would definitely recommend and use again."
"Really good easy service. Ordered in advance and paid online. Needed to pick something up urgently and get back to work so booked the return in advance. Worked out perfectly and simple. Thank you and will definitely be using your service again."
"A very satisfactory and strait forward service. I'm sure that I will use it again. I was sorry not to have been able to use it for the return journey, but I could not make the phone connection. Thank you. P Church. "
"very easy to book "
"Easy to book"
"Simple and quick booking"
"Very easy to use."
"excellent service"
"Thanks for making a great night possible!"
"Nice straight forward service"
"Very easy to book a taxi. User friendly website. "
"There was an additional charge for a text which was expected but then there were more charges and I am not sure why or what for."
"So easy to book thank you"
"Excellent service with both journeys thank you and car spotlessly clean."
"everything worked out well. thank you"
"Good journey"
"Thank you!"
"good service"
"Driver was not happy we had 5 suitcases despite the fact we booked for 5 people and had this in the ‘luggage’ description. We had to put suitcases on our laps as they would not have fitted in the car. He basically didn’t speak to us after that. "
"Driver was not happy we had 5 suitcases despite the fact we booked for 5 people and had this in the ‘luggage’ description. We had to put suitcases on our laps as they would not have fitted in the car. He basically didn’t speak to us after that. "
"Pleasant drivers, a good experience."
"I paid extra for the E-class but it did not arrive. I was not offered a refund. Nor so far as I recall was I told about an extra fee from Aurora. The total price was too much for a ten minute journey. Not impressive I am sorry to say."
"pleasant driver, no issues with the journey"
"Always on time with clean comfortable cars and very friendly drivers"
"Great experience, driver was on time, friendly and got me to my destination no problem."
"Booked last minute and received the confirmation almost immediately, great service! "
"Safely arrived 👍🏻"
"Great service "
"Driver was great even drove around a field to pick us up!"
"Disappointed by the late arrival time. The drive quality was not great and the taxi was very warm. Would not recommend. "
"Good communication, clean and comfortable car, friendly driver, on time"
"Excellent service both ways. Only comment is it would be useful if the drivers of the higher vehicle carried a folding step stool. As a short (and elderly) person I need climbing gear to climb in!!! "
"Early and speedy service"
"Friendly driver, comfortable and clean car, on time, good price, safe driving"
"Friendly driver, comfortable and clean car, on time, good price, safe driving"
"Journey on the way there was great, no problems, although a few mins later. On the way home... he was a little late and then drove us home at around 100mph including overtaking a car by driving on the wrong side of the road. Thought we were going to die in a crash. "
"Friendly driver, clean car, on time, comfortable journey. Faultless"
"Great"
"On arrival, the driver could have come to the station to say was there. Other than that, was good."
"Really easy and hassle free booking process. Good comms on driver arrival. Efficient and quick journey with a friendly driver. Great price. 5 stars"
"Great service - but mad expensive... About 3 X what it should have been"
"Will use again very easy to book"
"All good"
"All good"
"Good"
"pleasant journey home after 9 hour flight"
"Really excellent service, thank you."
"Exellent service. Driver was very helpful, friendly and polite."
"Excellent, as usual. Tipped already"
"Very good company never missed a single time"
"My train was delayed and the driver waited an additional 10 minutes for me. The driver was very polite and friendly throughout the journey"
"A big van car came and I ordered the taxi for 6:25 and it didn’t come until 6:40 and my train was 6:47 if the train hadn’t been late I would have missed it!! I even called to ask where the taxi was it was quite stressful"
"Good stuff"
"Good company"
"Driver was polite and drove considerately"
"Excellent service."
"Thank you"
"Nice driving, and very polite."
"Very polite,professional, gentleman "
"Nothing was wrong, we were told by text to expect a black estate car but what arrived was a white people carrier. Didn’t make any difference to us though :) "
"Although, Confused how the total is £71 when it was clear on the device that the trips were £20 & £22 ? "
"All good,"
"The driver was almost 10 minutes late. He said the sat-nav sent him to the wrong place."
"The driver was almost 10 minutes late. He said the sat-nav sent him to the wrong place."
"On time and very courteous"
"MY DRIVER DIDNT SHOP UP !!!"
"Just perfect "
"Driver was excellent and trip went very well, however we were in a large Mini bus and I had expected a salon car but apart from that excellent service and will definitely use again. I already gave a tip to the Driver at the airport"
"Very useful service and efficient booking."
"Excellent service from both drivers."
"Great and friendly driver"
"All good thanks"
".."
"Not sure "
"Very on time and accommodating "
"Good service"
"Na"
"All ran smoothly like clockwork even when requested pickup a little earlier. "
"Very unprofessional and dangerous driver, broke speed limit the entire time, made me pay before reaching destination without any explanation as to why, almost got in an accident due to taking a wrong turn and then making an illegal u turn in moving traffic. Was truly and awful experience and I will never drive with them again "
"Well on time thankyou"
"Great service "
"Arrived before the scheduled time, was courteous and the vehicles were clean. Great service."
"Great experience, I made a mistake on my reservation (I booked it for today, but accidentally it went for the next day) and once I called Bicester Cars they got my reservation changed and a taxi came to pick me up in few minutes. This saved me and I got into our appointment on time."
"Very good"
"It was not airport pick up was airport drop off"
"We book through the online booking system which was quick and easy to complete. The driver on the morning was very friendly, really helpful with all our luggage and helped us get our cases on and off the mini bus. Would highly recommend and will book again for any future airport trips."
"The driver claimed the journey hadn’t already been paid for and charged my group. Not impressed."
"Driver was a little late but otherwise no complaints"
"Great service"
"Great service"
"Efficient and on time ...easy to book online"
"Great"
"Great"
"Very good thank you"
"Y"
"I needed to push the taxi back 15/20 mins and the company we're really good about moving it. Initially started drivin us to the wrong place but corrected once I mentioned."
"Everything as agreed and expected"
"On time, notified when despatched. Confirmed vehicle type before despatch"
"Great"
"Great"
"Short trip, but driver turned up on time and also waited a little for us to say the inevitably long goodbyes at the end of the night."
"really good thank you"
"Very impressed and happy to use again"
"Friendly and on time "
"Good experience, curteous driver, on time, many thanks."
"Driver late. No sat nav. Didn’t know route. "
"Driver late. No sat nav. Didn’t know route. "
"It was a pleasant ride "
"Really happy"
"On time"
"Great service "
"Didn’t even turn up. Late for work. Horrendous service."
"Amazing service"
"Excellent service on Christmas Day"
"Not worth the amount paid for the distance covered. Driver was unwillingly to come inside the hotel premises so the bags could be loaded in the car. He drove rashly during the entire journey. Overall not a comfortable experience at all. "
"Great service"
"The journey to the venue was fine. driver arrived on time and everything good. We didnt get to have a return journey. We came outside at 12.15am and no taxi waiting. When we called they said they couldnt wait. they didnt ring me so we were left stranded. They did they they would be back at 1pm but we needed to get back so had to pay for another 2 taxi's as there were 7 of us for the return journey"
"Good service"
"Polite patient young man. Helped us with luggage. No hassle and on time for train."
"Good service."
"I was a bit annoyed that I had to pay 15 pound for a 2 mile journey and thought ok this might be worth it because me as a woman I don't want to wait alone at a railway station at 1 o clock at night, but had to wait there for the driver nonetheless..... "
"Flexible service. Good humour"
"The driver was late on the second leg of the trip by about 20min. It would have been good to just send a message saying the driver would be late rather than let us worried to try to find another option in the middle of the night. We told that to him when he arrived, he called his next customers who were happy to hear he would be late but at least would come. Good communication otherwise."
"The taxi never arrived. "
"Thanks "
"Arrived on time, nice friendly driver"
"On time both journey’s"
"No comments"
"Drivers car was really comfy"
"I was charged £16.50, the driver told me the fare is usually £8. I booked the taxi early as I was on my own late a night and needed a confirmed taxi. I am disappointed that for this reason I was charged double the normal rate!! I tried to call twice but no one answered and so booked it online."
"Great"
"Very efficient service. Thank you "
"Very efficient service"
"Pick up from home to T5 LHR only. Our driver was courteous, helpful, and pleasant company during the journey plus the car was most comfortable. Our thanks, June and Paul Ayres."
"The drivers were on time. Drivers very polite. Would recommend this service to tohers"
"Very helpful driver with 3 people who have mobility issues"
"No complaints at all. Came on time. Got me to my destination. Thank you "
"Will hire again "
"Excellent service, the driver was the first to ever read the directions and arrived punctually. Thank you. "
"Prompt and efficient service."
"Excellent driver - a pleasure to be driven by him, thank you."
"Excellent service!"
"Very good"
"Great service"
"Despite booking early afternoon, the taxi arrived 23 minutes late. £14 for a 1.3 mile journey is a bit expensive "
"Overall good service "
"Great service. Thank you!"
"All good"
"Excellent"
"Excellent "
"Good"
"Excellent "
"Great personal service "
"Excellent "
"Excellent, friendly and reliable service "
"On time and good journey"
"Not sure, he phoned me to say he was running late."
"Prompt, helpful"
"All fine"
"All fine, driver was on time and courteous."
"Driver was courteous, service great and booking easy. Thank you. "
"Great driver would really recommend. The whole thing was really easy to organise. And the mini disco on the way home from a great night really helped"
"Thanks "
"The cab was cancelled at 6 am and I had to pay £14 more for a cab at that time (return)"
"Driver was on time on both journeys, great guy and helpful. "
"As we were on a deadline it was vital that we were picked up on time. I received a text to say that the taxi had arrived and what car to look out for, it was waiting when I got off the train. Price was high but service was great. Would recommend. "
"Lovely driver! "
"."
"Good service "
"On Time, helpful . thank you "
"My driver was extremely friendly! Couldn’t have offered better service. Would recommend."
"Really friendly driver, he was really nice and chatty! On time and journey was smooth and no hiccups! Would recommend highly. "
"Great service"
"Faultless service "
"A lovely driver, very polite. Was on time"
"Driver arrived promptly and drove me straight to my destination. Only slightly confusing thing was that the car which arrived was different to the car described in my confirmation text, so I didn't immediately realise that it was my taxi "
"Excellent service. Would use again. Driver already tipped."
"Great service. No hesitation to book again."
"Excellent timing, pleasant drivers "
"The driver was not wearing a mask, and if exempt, did not explain this. He started before I was able t plug the safety belt in. I told him I was having difficulty, but he continued. His manner was somewhat surly and he seemed most interested in how the booking had been made, and why I was paying more than if I had rung his firm direct."
"The driver was not wearing a mask, and if exempt, did not explain this. He started before I was able t plug the safety belt in. I told him I was having difficulty, but he continued. His manner was somewhat surly and he seemed most interested in how the booking had been made, and why I was paying more than if I had rung his firm direct."
"Thank you"
"Polite and efficient"
"This was a disaster and really dampened my husbands 50th birthday celebrations. Booked for collection 6.50 and at 7pm when I called to see where they were they hadn’t even dispatched a car - apparently there was a technical issue with the online system! 25 minutes late so we only just made our restaurant booking! Then our 10pm collection saw us stood in the rain for 20 minutes, again the taxi only being dispatched when I called to see where it was!!! Definitely not using again!! "
"Booking online is 2pounds more expensive:( ..I wish it could have been fair both sides..the system charges 8 pounds from sainsbury's bus stops to st edburgs school!..instead of 6 pounds..please fix this.thanx"
"The driver was prompt & a very considerate driver. The car was spotless"
"Reliable and good value for money. Thank you"
"Great service Thank you"
"All good. "
"Bring "
"Arrived 20 mins early and insisted he was on time. Then second journey arrived 10 mins late "
"Arrived 20 mins early and insisted he was on time. Then second journey arrived 10 mins late "
"All good and friendly driver"
"Good"
"Thank you very much!"
"Fantastic service, on time and really friendly driver. Will be using again. Thank you. "
"Charged £53 pound from Bicester to outskirts of Banbury, then dropped on the wrong road address."
"Driver was on time, very polite and professional. "
"They didn’t have the right number for me but to ring me to arrange pick up so had to ring twice and wait"
"On time and courteous "
"Arrived on time and comfy ride overall"
"."
"I was collected from home!"
"Taxi arrived at 11.46 which was early, driver called twice and office called once to say taxi was out side, even though I had already received text, we had booked for midnight. Driver seemed to be in rush and bit moody But overall ok service "
"Not sure what went wrong?"
"Shams was very calm and welcoming, just what I needed before (and after!) a long flight!"
"Very pleasant. "
"Rude driver, at first not even saying hello then trying to be funny and way too pushy, when he wanted answer.. than called me moody when I didn’t find it funny. "
"Rude driver, at first not even saying hello then trying to be funny and way too pushy, when he wanted answer.. than called me moody when I didn’t find it funny. "
"Driver was on time - early in fact. The ride was quick and the driver drove safely. Booking on the website was simple."
"Driver arrived on time. Driver was courteous and drove safely. It was easy to schedule the pickup through the website."
"overall good service tip given direct to driver"
"Very efficient - a pleasure to deal with!"
"Very accommodating and polite driver. "
"A few minutes early which was great, especially on NYE! Got text message to say he was outside. Really good service and driver."
"Good service!"
"Efficient and easy. Thank you. "
"Taxi was very clean and arrived on time. "
"Driver was very friendly."
"Very happy with service received and will definitely use again "
"The driver was very nice but the taxi was booked at 3.50pm and arrived at 4.05pm we had a train to catch. I phoned the control phone number of Bicester Taxis at 3.52pm who said he would be there within 5 minutes, but the taxi was only given the job at 3.51pm from Bicester so there is no way he could have been with us by 3.55pm. The main number didnt answer the phone, and the driver did his best to get us to the train on time. It put him in a dangerous situation having to rush and the service of Bicester Taxis was terrible. I will not use them again. "
"The driver was very nice but the taxi was booked at 3.50pm and arrived at 4.05pm we had a train to catch. I phoned the control phone number of Bicester Taxis at 3.52pm who said he would be there within 5 minutes, but the taxi was only given the job at 3.51pm from Bicester so there is no way he could have been with us by 3.55pm. The main number didnt answer the phone, and the driver did his best to get us to the train on time. It put him in a dangerous situation having to rush and the service of Bicester Taxis was terrible. I will not use them again. "
"Good "
"there was no meet and greet, he picked me up from home"
"No comment "
"The driver who had been assigned my journey did not go into work and did not pass the job on so they had to call someone out of bed to come and get me, it was just lucky that I had allowed plenty of time or I would have missed my appointment."
"The driver who had been assigned my journey did not go into work and did not pass the job on so they had to call someone out of bed to come and get me, it was just lucky that I had allowed plenty of time or I would have missed my appointment."
"Despite the fact that I had booked for the following day, by mistake! Another taxi was found for me very quickly .Great experience."
"Excellent service thank you"
"He was 5 minutes late and blamed the traffic. He didn't open the doors for us either getting in or out and made no offer to help with our luggage. Throughout the journey he was either talking on the phone or checking his phone for something. We are coming back on Tuesday evening and will want a taxi home. I hope we will be better treated this time."
"He was 5 minutes late and blamed the traffic. He didn't open the doors for us either getting in or out and made no offer to help with our luggage. Throughout the journey he was either talking on the phone or checking his phone for something. We are coming back on Tuesday evening and will want a taxi home. I hope we will be better treated this time."
"Good experience thank you very much."
"All went as planned "
"great service, thanks! "
"The driver was only 5 min late, but that was enough to miss the train unfortunately and we had to wait 40 min for the following one."
"Brilliant "
"Quick and easy to use. Kept informed by text at each stage of the booking. "
"Excellent service "
"Excellent service "
"Driver ensured I was able to make my train back to London, and offered to take me to another local train station if that would be more convenient. Arrived with 5 mins to spare, fab! "
"Booked and paid for the car, confirmation didn't match the journey booked. Couldn't get hold of anyone to amend or cancel the booking for over 12hrs,no refund offerred. Definitely wouldn't use again. "
"Booked and paid for the car, confirmation didn't match the journey booked. Couldn't get hold of anyone to amend or cancel the booking for over 12hrs,no refund offerred. Definitely wouldn't use again. "
"Excellent"
"Taxi was late by 20 minutes, which meant that I was late the appointment I had booked."
"Good reliable service "
"Excellent service will definitely be using again. Very simple to book and reliable. "
"Great service "
"excellent as always"
"Very quick and professional service"
"Ontime, efficient and well driven, nice comfortable journey."
" ."
"Nice service "
"Trips were around 9 pounds but you charged me 27... that's a hell of a markup. Will book direct next time."
"Trips were around 9 pounds but you charged me 27... that's a hell of a markup. Will book direct next time."
"The driver was 30min late. He drove a van that had clearly been some type of delivery van in a past life, and had been reoutfitted with two rows of seats. We had requested a small car. When we entered we saw a bunch of trash behind the drivers seat. The inside of the van was all metal. We would have been dead in a minute had the car hit anything. Ceiling had a light material in it. Floors were bare. The seats were some of the most uncomfortable one could sit in. There was almost no padding. Im 5ft 8in and weigh 53kg and could feel the metal frame below me when sitting. So could my skinny daughter. The backs of seats were same. And so upright. We left the car with aches all over. The driver spoke incessantly on the phone (using headphones granted) for the duration of the 2+ hour ride. He spoke to multiple people and was loud and shouting the entire time. When I asked him a question about why he was late, he went on about how he hadn’t even wanted the job as he would have to drive many hours and get back late. He wouldn’t drop it. He seemed to be nice and relatively friendly, but a bit crazy. All in all, it was a terrible ride. Still thinking about it the following day. "
"very prompt and trip went smoothly would recommend highly"
"Good"
"Very nice driver"
"Great experience and on time"
"Everything went very well, from the pickup to the end of journey. "
"Booked online. For journey to destination car was 20mins late. Called number and car hadn't been dispatched yet. We were going to a wedding and were nearly late."
"Booked online. For journey to destination car was 20mins late. Called number and car hadn't been dispatched yet. We were going to a wedding and were nearly late."
"Excellent service"
"The driver was early and took me the short distance to the station. He was polite "
"Very nice"
"—> The driver arrived 8 minutes early. This put some pressure on me to hurry up. —> It was a warm summers day, and the driver arrived with open windows. This was fine at a low speed. However at high speeds on the A34 there was a significant draft in the car, not helpful on a journey to hospital."
"Efficient and driver was polite. "
"The driver was great, very patient as we were the bride and groom at the wedding and had to say goodbye to a lot of guests which took some time."
"Driver was on time, very smooth ride, no complaints. Would recommend. "
"Really friendly and polite driver, who was on time :)"
"Great service but more expensive than other taxi services (£12 for a less than 10 minute journey)"
"Driver early, very polite, drive was very easy arrived on time "
"."
"Fab"
"Reliable."
"The driver was on time but his cornering ability was a bit to be desired for a so called professional driver I would of expected better driving! "
"The driver was on time but his cornering ability was a bit to be desired for a so called professional driver I would of expected better driving! "
"I had to postpone our taxi by 15 minutes and everyone was very helpful doing this."
"It was alright, a bit expensive"
"Forgot to send a driver out. Was over 25mins late. Then was involved in a road accident resulting in whiplash. Refund was refused. Poor service from Taxicode and provider. "
"Very pleased with service and willingness of driver to return with two extra passengers, who had left it too late to book a taxi for themselves."
"Very good experience, quick to help. Many Thanks!"
"Very good experience, quick to help. Many Thanks!"
"Really pleased with the whole experience. Easy to book, communication was excellent, driver was punctual and courteous, highly recommended."
"Yes the driver was on time & polite, on the return journey the driver wasn’t sure where he was going. He got us all home ok though."
"I paid for an upgrade, but none arrived, instead I got a VW Passat standard saloon"
"Both driver were excellent "
"Absolutely awful service ! Rang me 5 minutes late saying he would be 10 further minutes late as he had another fare to do even though we had Pre booked and pre paid to be collected at 12.30am . 12.50am came and we rang again and he said he was round the corner and wouldn’t be long . As we got in the taxi we asked how long it would take to get to our destination he replied with “ well your in the taxi aren’t you so” then put his headphones in and ignored us the whole journey home, we had to shout extremely loud for him to hear us when we asked for him to pull over for a second as a friend felt unwell. Not to mention him driving extremely irrationally and fast, making the journey extremely uncomfortable for us all. "
"Thanks"
"Driver was 5 minutes late but wasnt too much of a problem as we had plenty of time to make the wedding . Very friendly driver "
"I asked to the driver to wait for us in the back of the house, as we live in a very busy road, but instead he just appeared 10 min earlier and on the main road. "
"Good - the driver recognised our need to arrive at our destination at a specific time and delivered us to the location precisely on time"
"Pleased with the service. Friendly driver, on time. All worked well using the online booking system "
"Excellent. Lovely car. The driver was very polite. Safe driving. Would happily use this service again."
"Nice driver"
"The driver arrived on time at the appropriate location. The journey was extremely smooth and comfortable. The booking was very straightforward. "
"It worked really well - thank you"
"Excellent service from driver "
"The cab seats were very worn out and very uncomfortable in the large people carrier, not a Prius. The driver was on time but in a rush to get to his next job and not very polite. I expected more for the price of the journey and paying in advance. "
"He rang me to say meet him in the carpark 'because it'll be really expensive to park up'. This was the only aspect of the service that was unsatisfactory. "
"Requested for the taxi to arrive earlier than it was booked for and it did"
"Jiri was good"
"All good from booking to pick up to destination. Thank you"
"Ok"
"A postcode is not enough information for the driver to find a house. Cow Lane houses all have the same postcode and therefore he couldn't find me"
"it was great, number plate to identify wld be useful"
"All went well"
"Taxi qasnr booked with the provider. Range number provided no record. Your service is shoddy. "
"The driver was so lovely"
"This was a return trip and the journey to airport was indeed luxury and supportive driver in the correct vehicle. The return journey was very bad. Late different driver with different vehicle not in best condition, he wanted to meet us at departure to save him time. He gave different vehicle reg over phone, then it became our fault that we could not find him. We should have insisted he meet and greet at arrivals. We were charged £8 which we paid as he insisted on it. Never again!"
"Good experience "
"As it says on the tin"
"The driver couldnt contact me as he was having my incorrect mobile number. When I contacted him, he was not interested in coming at the meet & greet point. Instead, he wanted me to come over to a parking level and we were talking about pillar numbers and registration plate numbers in order to find each other. It was pretty painful and extremely frustrating. When I told him that you were dialing the wrong number, the rest of the journey he was trying to find out whether I made a mistake or someone else. "
"Driver good, 6 seater was fine, journey quite expensive."
"Good driver and cab company. The only issue relates to the website - my original order was cancelled and I had to re-book at twice the cost. My original payment has not yet been refunded"
"my daughter booked this for her 2 mile journey at a cost of 39.50. because she booked online and apparently short notice they sent her a 6 seater executive car for her very short journey and charged her £38.00 plus a £1.50 booking fee. this is absolutely insane to be charged this for one person for a two mile journey regardless of what car they sent. I rang them myself but they was not the slightest bit interested that this had happened and was not willing to do a single thing about it. in my opinion she has been taken advantage of and they still was interested in doing anything about it when she asked the driver when he arrived. i will never use this company for anything ever again and i hope many other people after reading this may think twice also about using this company. ABSOLUTELY APPALLING."
"I booked a cab the next day for the return journey and it was only £10. So was I overcharged £4. 00?"
"A very good service."
"Even though the driver was about 10 minutes late, I received a text message to give me the heads up. The driver was a nice man and my journey was pleasant. I arrived early to my destination which was great. Also booked a return and again happy with the service provided. Overall a happy customer who will be using this company again really soon. "
"Well done!"
"Pleasant & on time"
"The driver was great, made pleasant conversation along the way. Was very safe and kind to us. "
"Great"
"Our driver was great!"
"Our driver was outstanding and very pleasant to talk to. Thanks a lot. Joe V."
"Na"
"Na"
"Excellent service, clean and efficient."
"An old friend"
"Prompt, safe and comfortable "
"I cannot fault the service. The vehicle was on time and the driver was polite"
"The driver was very friendly and helpful."
"All went to plan"
" k"
"ithe driver was 20mins late"
"Positive experience"
"It was good"
"-"
"Train was delayed arriving at the station, driver waited patiently and did not complain about being kept waiting. He was very polite and nice about the situation."
"Very Good. No problems All went to plan."
"All good thanks. I will use the service again"
"Excellent service. Highly recommended. Will definitely use again. "
"Our driver was lovely "
"Good"
"good"
"Very good service, it was no problem to delay the arranged pick up time twice and then add 2 more passengers and another leg onto the journey. Modern clean car, good driver. "
"Arrived on time. Friendly driver. Thank you."
"An excellent service as usual"
"Really good service. Arrived promptly and driver was really nice. Minibus was comfortable and clean and will definitely use again "
"You have charged me for a taxi I never recieved"
"Excellent service"
"There was some confusion over where the vehicle was in the car park at Terminal 5"
"Perfectly on time. Great service, especially in the early hours on a Sunday morning."
"The taxi was late but this wasn’t the drivers fault. The driver was excellent, really friendly, which made it a pleasant journey."
"was extremley pleased"
"I was not picked up"
"No veihcle provided as booking was cancelled. where is my refund?"
"Very good, thank you."
"Very good service "
"great thanks"
"Journey was confirmed but taxi didn't show, called the firm up I was told it was stuck in the system, can't be trusted "
"I liked him because he was an awsome Liverpool fan 💧💧🔞🔞🍆🍆👌👌👌"
"Excellent company. Arrived bang on time and got to my destination with lots of time to spare for an appointment. Driver was super polite and friendly. I recommend highly and would use again! Thank you!"
"Punctual"
"On time, pleasant and professional"
"On time and pleasant journey!"
"Really efficient and friendly service. "
"The driver was knowledgeable, very friendly, and most importantly, a safe and competent chauffeur. I was very pleased that the same driver was able to pick me up for my return trip as I knew that I was in good hands."
"Our experience was appalling. The driver firstly asked to be 15 minutes early for the outward (most likely to fit in another job) and then was 20 minutes late for the return journey, leaving us waiting and aggravating the venue owners in the freezing cold unable to contact the taxi company since nobody picked up the phone. The drivers drove aggressively, especially on the return journey, and would use their mobiles without hands free during the drive. Some of the seat-belts on the return journey also did not work, so together with the lack of seat-belts and aggressive and dangerous driving, we had a terribly uncomfortable and sometimes scary ride home. We are requesting a full refund after our experience."
"The car was really only a van with seats screwed in so it wasn't comfortable, and there were no windows to open at the back. Otherwise the driver was perfectly on time and he seemed to drive well. "
"We again had a pre booked confirmation for a mini van which we paid extra for to accommodate the pram for our baby and had verbal confirmation the day before that it would be a mini van to pick us up at the hotel given they forgot about the booking the day before i thought it best to confirm again but low and behold we receive a saloon car to pick us up, and no baby car seat for the baby as the pram had to go into the boot. Horrible service and the fact we actually had a confirmed booking for an 8 seater taxi and paid £10 extra for it in advance is just horrible. Not that we have a great deal of business in Bicester as we were there for a wedding but I highly recommend using any other taxi company as they cannot get their bookings sorted even with advance notice. "
"We booked in advance online and received a confirmed email for our booking but at arriving at the station here was no taxi. We had to call after waiting for 10mins to hear there was some issue with the confirmation even though they had the booking on their system. Given we had a baby as well with us and were due for a wedding, it was not a good experience."
"Very good "
"Booked and pre paid two weeks ahead. Thought very efficient as email and text arrived promptly confirming booking. Unfortunately no taxi on said day. Rang number given, very unhelpful and said no record of booking. Luckily other kind people at hotel offered their taxi so ushers made it to the wedding on time! Collected from venue as booked at end of wedding and offered £20 refund and apology. Too little, too late I am afraid. Would not recommend pre payment and booking. "
"The booking was not picked up originally by the taxi company so no taxi turned up for the original booking until almost an hour after the scheduled booking and meant I missed my first meetings of the day."
"The drivers in both direction were very good, and pleasant. They arrived on time and took me directly to my destination. They drove well, taking care on the road. Would be happy to use them."
"booking was cancelled 36 hours before travel and no refund processed so had to chase them. "
"My driver was very careful and polite."
"Driver arrived on time. Was polite and helpful"
"Very easy to book with competitive rates. I was kept informed every step of the way and will certainly use again the next time I am in the area."
"Driver every times speks on hp and don't concertrate for driving. "
"Taxi arrive do but didn't ask for us at reception and as no signal in the building we couldn't receive calls or texts. However the taxi driver the night before did come to reception. No consistency. A receipt was received for £9 even though it cost £15. I feel ripped off. The taxi driver was tapping on his phone throughout the journey making me feel unsafe. Taxi wanted money at the end of the journey and I had to inform him we paid online. We got home safely and in a timely manner, but things need to be improved."
"Friendly driver, great service for a good price, easy booking online with an upfront price."
"Sending me a receipt for £10 would suggest the £15 I paid was 50% more than it should have been. That isn't impressive."
"-"
"Cancelled 2 hours before I finished work in the early hours leaving a female to walk 2 miles home at 430am. "
"Really great service and very professional drivers "
"10 minutes late pickup on arrival had to chase up the taxi plus the taxi was an old scruffy Audi that hadn't been cleaned in a long time, either inside or out. I would not use the Audi again. The return ride was much better, polite driver, clean car and a considerate driver."
"Our driver was punctual and personable, the car was clean and he got us to our destination and helped us find where we needed to be."
"Journey to airport was perfect-return journey driver was very late did not meet and greet and appeared to have never been to an airport before-disorganised which delayed my journey home even further-not happy"
"ontime, clean comfortable taxis at a reasonable price."
"Excellent all round"
"Good efficient service. The pre booking worked well. Very happy. "
"Great service and wonderful driver. Very knowledgable and happy to talk or leave me to relax. He really made the drive to Heathrow fly by and i would definitely be using the service again. Strongly recommend this company. "
"shit experience "
"The trip was fine, but the whole experience was spoiled by the driver announcing to us, as we exited the station, that he would be back shortly, and he then disappeared off with another fare!! I only understood what had happened after he had already left, and after waiting for a while I eventually called the taxi company, to be told that he would be back in a minute. He did return quite soon thereafter, with no apology, and we set off for our destination, which of course we arrived at late. The driver was very pleasant and obliging overall, but it was really annoying having to wait for him to return and pick us up!"
"Taxi arrived a tiny bit late, but otherwise excellent journey overall"
"Really accommodating company, train was late into station and they rebooked it for me no problems. Driver was friendly, polite and professional "
"I have already emailed raising the issues I have. I am yet to receive a reply to that yet you have managed to email for my feedback. Hence the low rating. The taxi was 15 minutes later than ordered and the invoice showed the journey as being cheaper than I've been charged."
"Excellent! The driver was punctual and reliable. Couldn't have wished for better! Keep it up!"
"Everything went well. Just the price was little expensive."
"All OK"
"Taxi was 10 minutes late but thankfully we had left enough time to catch our train despite the delay as the driver knew where he was going and there was little traffic."
"V late due to traffic on motorway so no meet and greet and a long wat for car to arrive. Driver v friendly and warm and helpful about additional service. "
"I had to call taxi firm to be told they had'nt booked it even though I called them to confirm the day before. We had to wait 40 minutes for it with 2 young children. I have put in a complaint and I am expecting compensation, waiting to hear."
"Excellent service even came out earlier to collect us after a longg day! "
":)"
"Very good service"
"Very timely and efficient"
"Easy to book. Vehicle arrived to the second on first jourmey and i think early on the second journey. Driver was friendly and vehicle was clean "
"Was supposed to get 5 pounds off and price higher than return journey even if had got the discount"
"Great!"
"Great service!"
"Was professional and punctional, no complaints and would recomend"
"Great service, on time and easy to book!"
"Picked us up from where we wanted and dropped us off where we wanted ... pretty much all I'm looking for in a taxi so top marks :-)"
"Great service"
"great service will be using you again "
"The taxi driver had a different journey to what I had booked - he thought it was 2 stops instead of the 4 we had expected and booked and paid for. It was quite stressful proving to him what we had ordered. Luckily he was able to do what we wanted as he didn't have another booking that night but this made me lose trust in your system ...."
"Great service. Very friendly"
"Professional and courteous drivers"
"Faiz was excellent - polite, on time and very clean car. "
"Taxi was on time and clean, driver was friendly and helpful."
"All was fine - on time / safe drive / clean taxi"
"Reliable and professional service"
"Very good"
"All fine, no complaints. "
"On time Constant updates on when my taxi was going to be here Friendly driver Cheap Just all round great experience "
"Really easy and no problems at all. Would try this service again"
"My colleagues informed me the driver was on time and the overall journey was a positive experience."
"all ok!"
"Bit of a mix up as i only supplied a postcode not the name of the location I was staying, however driver called beforehand and everything went pretty smoothly. Would use the service again"
"Excellent driver, really enjoyed the trip!"
"On time and drive safely."
"Fantastic! Great driver, clean car, safe and easy trip."
"Very pleased, turned up on time, very reliable. 👍"
"We were very pleased with the pick-up at Terminal 4 which worked out very well. The Driver courteous, helpful and friendly. The whole experience was FIVE STAR. Many thanks. Graham Morley "
"Everything was good. Thanks "
"Perfect timing"
"Excellent service "
"Very satisfied"
"In perfect timing"
"Really good - and on New Year too!"
"Excellent service by Aurora Cars, particularly on Christmas Day! Boooking really easy with Taxicode too. Thank you. "
"Drive really polite and called to make sure he was at the right location."
"Just a little late but he said he was sorry. Very helpful and the vehicle was perfect. "
"Very efficient, website easy to use - paid in full for a return trip - did not require the return journey which was no problem, half the cost was immediately refunded into my bank the following day. Would definitely use them again."
"Friendly, courteous and professional driver. Would happily recommend"
"Excellent service thank you. the driver was very courteous and helpful. will definitely use again"
"Easy do order, prompt services. "
"very friendly and reliable service. will use again."
"Arrived promptly "
"Arrived promptly really pleased considering it was 4.30 am"
"Fantastic!! Magnificent service 😜😜"
"Great flexible service with nice drivers"
"On time and you did what you said you would."
"Thank you, great service."
"Slightly late despite being booked 2 weeks in advance , but a good service overall with a friendly driver and clean car. "
"Both drivers arrived promptly. They were very courteous and were excellent drivers."
"On time, nice helpful driver, clean car"
"Helpful service"
"Everything good!"
"."
"They were very flexible. I booked the taxi but actually needed it an hour early than I'd booked it for. I called and a car was available so sent straight away. Very accommodating, thank you."
"Very punctual and polite driver. Reasonably priced. Would use this service again!"
"On time and friendly!"
"Driver phoned in advance. Smartly dressed, helped with baggage, arrived in good time. Picked up on time at a very chaotic Gatwick Airport, reasonable journey home in heavy traffic, helped with baggage. "
"excellent service"
"Driver punctual and courteous arrived in plenty of time for my bus to Luton Airport. Would definitely recommend."
"All drivers were patient, cooperative and helpful. Most of all I was thankful for the drivers who took us home from MK for being patient enough to find us. We had just come out of a festival with 40,000 other people searching for taxi drivers and ways to get home. We got lost and he couldn't find us but stayed on the phone with me and reassured me he'd find us. Got home in one piece!"
"Pleasant driver arrived on time, well-priced and efficient service and I got to my destination in good time. Being able to book and pay online was really handy, too."
"Bang on time and good drivers."
"Very efficient once I had navigated your, quite complicated, booking system. For someone who is not au fait with on-line and automated booking systems it is confusing. I made an error on one page and had to restart as there did not appear to be a previous page/go back option. The result was the system had me registered as wanting 2 cars but with different order numbers. Also, please get rid of that awful American English voice on the system. I found it quite off putting and I very nearly dropped the booking altogether."
"Very friendly."
"The driver was excellent and very helpful and friendly. "
"This is good service that I will definitely make use of again. While they are competitive on price, I still believe the price quoted is a bit high. The driver was on time on both sides of the journey and the drive itself was comfortable and quick. "
"Very prompt service & friendly driver"
"On time, clean car, correct route, nice driver - all excellent!"
"Driver used Satnav which took a much longer route than we would normally use, but otherwise, fab."
"V good."
"very good service"
"The service was ok I don´t have anything to say except that I liked the service"
"Amazing service,helpful,polite drivers"
"Very easy to book, taxi on time and drivers very friendly."
"Pre booked and pre paid for a journey on 26/12/15 time booked was 11pm driver was 35 minutes late and had to phone to remind of the booking appalling service, Driver that was booked sent a colleague to collect us instead. Asked for a 50% deposit due to the hassle and poor service to which the original driver said he would only give us £2 . Due to this bad service we will never use this taxi company again "
"Great - all as expected!"
"Vert happy with the service."
"The Rating says it all excellent. "
"A lovely taxi ride. Definitely a company I would recommend and use again."
"Perfectly on time and very swift journey, great service will use again if the opportunity arises!"
"RIP-OFF - AVOID Very effcient and professional service - BUT the price quoted, agreed and paid was £9.50. The driver on arrival then said the price was wrong! I had to pay an extra £6.50!!!?? Making it £16.00. Addresses, route, distance, time etc were exactly the same - nothing at all had changed. This is an increase of over 68%!!!!!!!!!! At this point you'd got me by the balls! - I'd paid the £9.50 on card, I was in a rush, had no other quick option but to pay the extra!!! This made your service an absolute con trick! I won't use this online service ever again as a result! Nor will my friends! Will go direct to the taxi company and agree price with them direct before the contract is entered. If the amount was more - I'd be contacting my solicitor! This is a very very very bad way to run an online service."
""
"Brilliant service. Fabulous to be able to pre-pay for your taxi in advance at an agreed rate. Lovely driver, clean car, arrived on time - what more could you ask for! Would definitely recommend and use again."
"Really good easy service. Ordered in advance and paid online. Needed to pick something up urgently and get back to work so booked the return in advance. Worked out perfectly and simple. Thank you and will definitely be using your service again."
"A very satisfactory and strait forward service. I'm sure that I will use it again. I was sorry not to have been able to use it for the return journey, but I could not make the phone connection. Thank you. P Church. "
"Disgusting service left my 80 year old mother in law waiting for her Taxi and no contact by phone just couldn't be bothered to turn up "
"I am having problems adding the journey details to your website - can you help please"
"Awful experience: Taxi was late for the return leg of our journey to the station, meaning that we missed the (last) train. We were left with no other option but pay an additional £30 to extend the journey to our house. At no point were we offered any apology, and the driver was cheeky enough to try and claim that he was waiting outside at the correct time (we checked multiple times and the text notification proved otherwise). Avoid this company if you care about when you reach your destination."
"Used Arora Cars for business conferences for 11 people. Smooth booking and no complaints from the 11 people being picked up & dropped off. Thank you"
"Fantastic service provided. Friendly driver and would definitely recommend. Thank you"
"We booked taxis for 3 days over the Grand Prix - we had a great service! Co-operative friendly driver, on time- good driving and clean pleasant car. The service provided helped our Grand Prix weekend be stress free, highly recommended."
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